Shipping Policy
At Pandora Kart, we aim to make your shopping experience smooth and hassle-free. Below, you'll find detailed information about our shipping process, timelines, and policies.
Processing Time
Once you place an order, our team begins processing it immediately. The typical processing time is 1-2 business days. During peak seasons or sales events, processing may take up to 3-4 business days.
Shipping Time
After processing, your order will be shipped via our trusted shipping partners. Estimated delivery times are as follows:
- Standard Shipping (5-7 business days): Free for orders over $50.
- Expedited Shipping (2-3 business days): Available at an additional charge of $15.
- Overnight Shipping (1 business day): Available at an additional charge of $25.
Please note that shipping times may vary slightly based on your location and external factors like weather or carrier delays.
Shipping Costs
We offer free standard shipping on all orders over $50. For orders below $50, a flat shipping fee of $7 will apply. Additional charges for expedited and overnight shipping will be calculated at checkout.
Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and link to track your package in real time. If you do not receive a tracking number within 3 business days of placing your order, please contact us at support@pandorakart.com.
Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipping. Additional shipping charges may apply.
Damaged or Lost Shipments
We strive to ensure every package arrives safely. However, if your package is damaged or lost during transit, please contact us immediately at support@pandorakart.com or +91 82380 48182. We will assist you in filing a claim with the carrier and ensuring a resolution.
Contact Us
For any questions or concerns regarding our shipping policy, feel free to reach out to us at:
- Email: support@pandorakart.com
- Phone: +91 82380 48182
Thank you for choosing Pandora Kart! ( Leosmith International LLC ) We appreciate your trust and are committed to delivering your orders promptly and securely.